To Get Bigger, You Have to Become Smaller

 

Summary 1

To Get Bigger, You Have to Become Smaller

Expansion is part and parcel of any business growth strategy. and with it comes the need to have more digital space, allowing in more clients to participate and deal with your company online. That is why database software backup and storage along with the speed and the costs that go with it are important investments any expanding company with an established online presence needs to address first.

Why Smaller is Good            

With more information to process as your business grows bigger, the storage of all these data can become an issue along with the speed that may be affected by this burgeoning business  activity. The SQL Safe Backup is an ally you want on your side because not only does it compress your current data through dynamic compression with encryption, it assures optimum performance all the time.

It Is About the Money Saved

Keeping costs down is a good growth strategy for any expanding company.  The expansion activities of the company will certainly cost a dollar or two, it is still imperative to keep a close eye on the costs. Any savings during an expansion – floor space, storage costs, cost of power, among others, is money in the bank. The SQL Safe Backup can keep that money there.

Modernizing Through Versatile Tools

The presence of versatile tools like the backup digital software can allow us to see certain videos or even create new ones.  By having this platform, the efficiency in doing business is quickly measured curtailing additional requirements and potentially accelerate new business engagements.  By expanding, the company is also becoming more versatile, so making it an imperative move for chess game.

 

 

 

 

 

 

 

 

 

 

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Summary 2

Quality Data from Your Existing Data System

To effectively manage an existing data system, it involves establishing an acceptable workflow and identifying and automating company practices.  The apps used by the business as well as their platforms are integrated. This system allows the proliferation of quality data.

Picking a Data Software with Real-time Reliability

One of the software that we have invested in is the Gemba software which has greatly reduced our administrative tasks by automating its data collection and having it ready for real-time display, if needed.  A combination of reliable hardware and software allows companies to work seamlessly by delivering configurable dashboard displays of asset data.

Unifying the Data in All Your Facilities

On an even larger scale, how about unifying all the data in each of your facilities into one system.  This may involve interconnecting different systems and ensuring that their processes are actionable.  The ThingWorx platform may be the system that you need. Its specialty is rapid application development, analytics and the creation of connected solutions that can be deployed at cost and whose impact and value can be felt almost instantaneously.

 

 

 

 

 

 

 

 

 

 

 

Summary 3

Let your Left Hand Know what Your Right Hand is Doing

ServiceNow for Telecommunications helps connect your customers to your unified business platform. Horror stories of customer complaints from issues as simple as data on dates of systems repair or sudden service outages often send customer service officers in a quandary, not knowing what to tell their enraged callers.  By not knowing simple data like system outages or repairs in the current systems area, they too are in the dark with what really is happening.  It is irritating if one body does not know what the other parts of the body are doing.

Introducing a PPES Solution

Great customer service can be achieved if there is an end-to-end approach and communication between all the allied departments in the company.  If everyone is informed properly, especially the customer service personnel, they can face the company’s customers with more confidence and can use their people skills to make the dealings with the company more bearable.  A proactive, preventative, empowered, and scalable (PPES) approach to meeting customer expectations can go a long way in earning their trust, and most importantly, their monthly payments.

Agility, Connectivity and Increasing the Business Value

Any business enterprise will always want to increase its business value that is why it continues to innovate and find ways to improve its systems.  ServiceNow for Telecommunications allows the company to be agile as the digitization, streamlining and the automation of the often repetitive yet complex processes within the company allow its employees to not only do their jobs cheerfully and with less stress, it also allows them to discover other ways of improving the system or adding business value.

 

 

 

 

 

 

 

 

 

 

Summary 4

 

When Customer Expectations from its Telcos Evolve

Admittedly, the chief technology officer of Vodafone, Jorge Fernandes, came into the company in 2002, when people only expected the most basic things from a telco, how much to be charged per minute and to make sure they connect properly to their Internet.  Fast forward almost twenty years later, the technology has evolved so much that customer expectations nowadays from their telcos include making sure they get to watch the latest season of Lupin on their gadgets and seeing their mothers clearly when they Facetime them. Telcos can only survive if they embrace these challenges wholeheartedly.

Greater Mobility in the Workplace

The COVID-19 pandemic has also hastened the increasing mobility of today’s workforce.  When before, the concept of WFH was mainly an option selected employees can take, nowadays, it has become the foundation of many companies and with the COVID-19 pandemic, there will almost certainly be no turning back.  Productivity from WFH set-ups is now becoming an issue between employee and employer that is why telcos play a major role in that debate and how it is quantified in dollars and cents.  Poor internet connection can lead to poor productivity in WFH set-ups.

Adapting AI and other Cutting-Edge Technologies

Since there is no one solution fits all that could meet the customers’ expectations, telcos like Vodafone have adapted changes where changes have to be made, and accordingly, have adopted technologies like AI (artificial intelligence) to manage problems like customer service.  They have also adopted network functions virtualizations (NFV) that they expect to accelerate the transformation of physical devices into hosted software that can run on commodity servers. Each of them are calculated steps to ensure that the telco stays in touch with their customers without making big infrastructure investments that could turn out to be white elephants.